Length: 2 days CEUs: 1.50 PDHs: 15.00
This program focuses on providing a toolbox of essential skills any supervisor, manager, or team leader who needs to assist individuals and teams in their quest to reach high levels of performance. The course provides simple, direct solutions to the most common challenges managers encounter, such as, how to motivate others, when and how to coach, and dealing with non-performance. The most useful concepts in the behavioral sciences have been distilled into a basic approach to managing people and teams. In addition, special emphasis is placed on the changing nature of today’s workforce.
Each attendee will receive a copy of the book, Coaching for Improved Work Performance, by Ferdinand Fourines.
You Will Learn to:
- Explain how to improve team performance and commitment
- Encourage employee initiative and avoid grievances, complaints and legal problems
- Increase your communication and leadership skills
- Motivate the under-achiever and get outstanding team performance
- Mediate disputes between employees
- Develop a personal plan for success
Please click HERE to view the course outline.
Who Should Attend
Current and aspiring supervisors, managers, team leaders and technical professionals who seek a solid foundation in management skills and techniques. This program is suitable for people who manage people or departments. It is also suitable for those who have been identified to take on supervisory responsibility.
Save up to $450 by enrolling in PD685, a combo course consisting of this course (PD475) and PD676 “Strategic Thinking.”
For venue information, please click here.
Course Type: Public Course
Course Number: PD475
Final invoices will include applicable sales and use tax.
Gary Dichtenberg is the president of Professional Development Associates, a training and development consulting firm, dedicated to assist organizations and individuals achieve their highest level of performance excellence. The vast majority of workshops and consulting services has occurred at companies such as MassMutual, Delta Air Lines, Lucent Technologies, and Pfizer. Gary founded Professional Development Associates in 1988 after serving as vice president of training and development for Citicorp. Prior to his work at Citicorp he served as manager of management development at Consolidated Edison where he directed a broad developmental strategy that contributed to a fundamental change in the business.
Gary's expertise in persuasion and communication skills is enhanced by his broad experience in assisting companies improve their managerial excellence. He is a member of the commercial panel of the American Arbitration Association, the Network of Organizational Development practitioners and the American Society for Training and Development. Gary holds a B.A. degree in history from Hofstra University. He holds a M.S. in organizational psychology from Columbia University and an M.S.W. from Yeshiva University.