The Engineering Manager: Engaging Today’s Workforce (Virtual Classroom)
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Final invoices will include applicable sales and use tax.
Length: 2 days CEUs: 1.50 PDHs: 15.00
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Course Schedule: 9:30 AM to 1:30 PM and 2:00 PM to 6:00 PM Eastern each day, with breaks scheduled throughout.
This program focuses on providing a toolbox of essential skills any supervisor, manager, or team leader who needs to assist individuals and teams in their quest to reach high levels of performance. The course provides simple, direct solutions to the most common challenges managers encounter, such as, how to motivate others, when and how to coach, and dealing with non-performance. The most useful concepts in the behavioral sciences have been distilled into a basic approach to managing people and teams. In addition, special emphasis is placed on the changing nature of today’s workforce.
You Will Learn to:
- Explain how to improve team performance and commitment
- Encourage employee initiative and avoid grievances, complaints and legal problems
- Increase your communication and leadership skills
- Motivate the under-achiever and get outstanding team performance
- Mediate disputes between employees
- Develop a personal plan for success
Course Materials
Learners receive a downloadable workbook (PDF).
Who Should Attend
Current and aspiring supervisors, managers, team leaders and technical professionals who seek a solid foundation in management skills and techniques. This program is suitable for people who manage people or departments. It is also suitable for those who have been identified to take on supervisory responsibility.
Save up to $510 by enrolling in VCPD685, a combo course consisting of this course (PD475) and VCPD676, “Strategic Thinking.
Learn more about ASME Learning & Development's Virtual Classroom!
Gary Dichtenberg is the president of Professional Development Associates, a training and development consulting firm, dedicated to assist organizations and individuals achieve their highest level of performance excellence.
The vast majority of workshops and consulting services has occurred at companies such as MassMutual, Delta Air Lines, Lucent Technologies, and Pfizer. Gary founded Professional Development Associates in 1988 after serving as vice president of training and development for Citicorp. Prior to his work at Citicorp he served as manager of management development at Consolidated Edison where he directed a broad developmental strategy that contributed to a fundamental change in the business.
Gary's expertise in persuasion and communication skills is enhanced by his broad experience in assisting companies improve their managerial excellence. He is a member of the commercial panel of the American Arbitration Association, the Network of Organizational Development practitioners and the American Society for Training and Development. Gary holds a B.A. degree in history from Hofstra University. He holds an M.S. in organizational psychology from Columbia University and an M.S.W. from Yeshiva University.
Day One
Morning
- Making the transition from individual contributor to manager
- The Situational Leadership Model: Linking expectations to performance
- The keys to people development
- How to develop employee commitment and participation
- How to motivate the underachiever,
- How to align worker to task for optimal performance
- Identification of one’s own leadership style
- The ABC’s of outstanding team performance
Afternoon
- The power and practice of the self-fulfilling prophecy
- The elements of effective communication: Transactional Analysis
- One way vs. two way communication
- Pulling vs. pushing
- Non-verbal communication
- The power of listening
- Sympathy, empathy, and reflective listening
- How to deliver a straight talk message that improves performance
- Making decisions based on data not ego
Day Two
Morning
- Practicing the Situational Leadership Model: improving one’s diagnostic skill
- Understand and practice the steps to effective coaching
- How to know whether to coach or to counsel employees
- Practice coaching and counseling situations
- Coaching problems and solutions
Afternoon
- Problem solving/decision making in team environments: the challenge of ‘group think’
- Problem solving tools and techniques
- Handling inter and intra group conflict: the manager as mediator
- Self-management skills: the keys to motivation
- Take home planning
Get papers online in the ASME Digital Collection
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