training & development
PD618 - Root Cause Analysis Fundamentals

PD618 - Root Cause Analysis Fundamentals

Date & Location   Member Price List Price Qty

Houston, TX, USA
Mar 19, 2018 - Mar 21, 2018


Chicago, IL, USA
May 14, 2018 - May 16, 2018




Length: 3 days    CEUs: 2.30    PDHs: 23.00

This 3-day course provides an introduction and extensive discussion of many different tools for root cause analysis.  Each one is presented in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure it is applied properly, and different forms and templates templates (contained in the book provided with the course materials). 

The examples used can be tailored to many different industries and markets.  The layout of this course has been designed to help speed participants learning through short videos depicting well known scenarios for analysis in class. 

Each participant will receive a copy of the book, Root Cause Analysis: Simplified Tools and Techniques, (2nd Edition), by Bjørn Andersen and Tom Fagerhaug.

You Will Learn To:
 - Explain the concept of root cause analysis
 - Describe how to use tools for problem cause brainstorming
 - Develop strategies for problem cause data collection and analysis
 - Deploy tools for root cause identification and elimination
 - Practice ways of implementation solutions

Please click HERE to view the course outline.

Who Should Attend
All professionals involved in maintenance and reliability management strategies and tasks

For venue information, please click HERE.

  • Course Type: Public Course
  • Course Number: PD618
  • Language: English
Final invoices will include applicable sales and use tax.


Marcus Goncalves has more than 14 years of management consulting experience and practices in United States, Central and South America, Europe, Middle East and Asia.

He has more than 30 books published in United States (5 in Brazil and many others translated in several languages, including Japanese, Chinese, Taiwanese, German, Spanish and Romanian) and is often invited to speak on these subjects worldwide. Marcus specializes on Knowledge, Project Change and Risk Management practices. Marcus is a member of the project Management Institute and a certified project management professional (PMP).

In 1989, Marcus was simultaneously awarded Who’s Who in the US Executives and in the Computer Industry by the Rockefeller and Carnegie Foundation.

Marcus holds a master degree in Computer Information Systems, and a BA in Business Administration.

Brian E. Porter, PE, PMP, is the Vice-President of Strategic Partnerships for MGCG. He is also the President of Product Invention Management, based in Addison, IL, and concurrently the Director of Technical Product and Market Development for Semler Industries, Inc. Mr. Porter has over fifteen years of experience in project management, product development, engineering, safety listings, patent, business strategy and start-up management in computer sales, consumer products, hazardous waste industry, industrial manufacturing and retail product markets.

Mr. Porter holds a Bachelor of Science in Chemical Engineering from the University of Illinois at Chicago. He also holds a Master’s of Science in Management with Specialty in Project Management from Boston University. Currently, he teaches graduate courses at Boston University in E-Commerce, Accounting, Financial Management, Project Management and other disciplines. He also is Adjunct Professor for Nichols College in Creative Decision Making, New Product Development, Web Design, Effective Business Writing, International Business and International Marketing

Mr. Porter has maintained his professional engineering license in the state of Illinois for more than a decade. He also holds multiple patents in the USA, and numerous pending both domestically and internationally.

Brian is a member of the Project Management Institute and has credentials as a Project Management Professional (PMP). His international efforts include working with firms in China, Canada, Mexico, Romania, Thailand, Malaysia, Australia, Japan, Sweden, Israel, Great Britain, Egypt, Italy, Dubai, South Africa and Germany.

He has also completed books on Global Management Strategies, International Project Management and Natural Negotiation for Engineers besides other papers being published on project management topics. In 2012 his article “Split Decisions” was the cover story for "Mechanical Engineering" magazine.

Dr. Cynthia Phillips is an accomplished professional with a broad range of corporate and scholarly experiences. Dr. Phillips has over 30 years experience in organization and management with a focus on information technology and has consulted in managing information systems, designing and implementing software applications. She is currently the Chair of the Master of Science in Information Technology Management and the Master of Science in Health and Medical Informatics in the Graduate Professional Studies program at Brandeis University. Responsibilities include curriculum and course development, student advising, admissions, faculty recruitment, faculty management, development and assessment in both online and traditional settings.

Bernie Nally, MBA, PMP, PgMP, holds a B.S. in Engineering from the United States Military Academy at West Point, New York and an MBA from Oklahoma City University. He was a Ballistic Engineer for the United States Army Field Artillery serving in Europe and Director of the U.S. Army Rocket School at Fort Sill, Oklahoma. Bernie is also a Reserve Officer Professor of Military Science at the U.S. Army Command and General Staff College, Fort Leavenworth, Kansas.

At AT&T, he is an Outside Plant Telephone design engineer for Tulsa, Oklahoma, a project manager for a four-million dollar outside plant construction project for the U. S. Army at Fort Monmouth, New Jersey, and a mentor for Program Management Professional (PgMP) candidates in Hong Kong and Rio de Janeiro. Bernie holds a PMP and PgMP certification with the Project Management Institute. He has been an ASME instructor, through the Marcus Goncalves Consulting Group (MGCG), for PM and PMP courses.
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